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Background
At TechSoup, we believe technology should empower, not exclude. That’s why we’re working to ensure that civil society organizations (CSOs) around the world can access and use technology to drive social change and strengthen their communities.
As a high-impact global nonprofit social enterprise, TechSoup has, since 1987, partnered with nonprofits, grassroots movements, corporations, and governments to build a more connected, resilient, and inclusive civil society. Together, we help organizations unlock the full potential of digital tools to amplify their voices, protect civic space, and respond to the challenges of today’s world.
Now, as part of our FY2026–2027 strategy, we’re stepping up our efforts to close the digital gap, counter cyber threats, and support CSOs facing growing restrictions. We're expanding our support for civil society with AI-driven solutions, expanding access to learning and community, and investing in the resources and people that power our mission.
Join us on this journey. Be part of a unique, international team that’s building resilient, inclusive, and tech-enabled communities across the globe. Let’s create a future where civil society can thrive - secure, connected, and ready for what’s next.
Purpose of the role
TechSoup is currently looking for a Hive Mind Content and Community Manager who would like to join our Warsaw office team and support CSO members and activists navigating the complex challenges of today’s world.
The aim of the Hive Mind Content and Community Manager’s role is to ensure (1) constant planning, developing and producing high quality content addressing current trends and needs of Community of Practice in collaboration with the Hive Mind Editorial Board and the Digital Activism Program (DAP) team (2) setting up workflows of this content production execution.
If you are interested in making an impact in the space of civil society and you have an open, positive mindset and a highly collaborative, can-do attitude, we want to hear from you.
Your duties and responsibilities
- Planning, developing and producing high-quality content addressing current trends and needs of Hive Mind audience following the guidelines and workflows of content creation. Ensuring delivery of content production within Digital Activism Program Projects Portfolio according to projects KPI.
- Monitoring the content production of Digital Activism Program Partners (KPIs) in cooperation with PMs.
- Coordination of collaboration with authors, proofreaders, graphic designers, etc. (briefing, preparing input for contracts, overseeing its execution).
- Working with authors and Partners: introducing them to the guidelines, and workflows. Briefing, proofreading and approving content with support of Editorial Board and Content Production Manager.
- Own research on subjects related to Digital Activism Program educational curriculum.
- Publishing content on Hive Mind blog, developing the Blog Post Tracker and providing input for TechSoup Publishing Platform Content Calendar.
- Active cooperation in planning and executing the HM Internal Editorial Board.
- Leading and coordinating the Hive Mind External Editorial Board (for the HM Partners) as part of the Global CoP meetings with Partners: planning the agenda, calendar, cooperation with the members.
- Strategic development of Local Actions as one of the key elements on DAP methodology.
- Creating, consulting and monitoring promotion standards of Local Actions (in close collaboration with PMs, Local Actions implementors and Comms Team)
- Supporting Program’s communications and outreach efforts when it comes to HM content and Local Actions in particular.
- Close strategic collaboration with Program’s Communication Team and Hive Mind Team in order to synergize communication and outreach efforts.
Skills you'll need to accomplish your duties:
- Higher education degree in social sciences or relevant experience equivalent.
- Proven experience in project/program management, preferably in nonprofit sector. At least 2 years of experience in leading projects and developing solutions from inception to deployment, especially in international environment and diverse partnerships.
- Experience in management and coordination diverse portfolio of partners and stakeholders.
- Experience in monitoring the implementation of the project budget and presentation of project results.
- Experience in editing: proofreading, translating (Polish and English).
- Developed media literacy skills: the ability to organize information clearly and organize the work with software tools of different levels of complexity
- Fluency in English.
- Working proficiency with related software tools including but not limited to Microsoft Excel and PowerPoint
- Ability to be flexible, well-organized and work effectively in a team.
- Excellent planning and organization skills.
- Ability to work under pressure and with minimum supervision, be a self-starter, innovative and demonstrate the capacity for maintaining high professional standards.
- Excellent inter-personal skills.
- Excellent verbal and written communication skills.
- Ability to meet deadlines and achieve targets.
Skills which will be a plus:
- Proficiency in additional languages from Central and Eastern Europe.
- Knowledge of Project Management tools like Asana.
- Experience with CRM or CMS
- Experience/sound understanding of managing social media
- Sound understanding of civil society organizations in Europe and beyond
- Sound understanding of CSOs’ technology needs and the challenges in implementing technology solutions
For your contribution and passion, we can offer:
- Part-time job (3/4 days a week).
- Flexible working hours.
- Contract of employment for Polish residents, B2B for residents of other European countries.
- Attractive benefits package.
- Remote work opportunities with the possibility to visit our office in the center of Warsaw.
- Training opportunities (online and offline).
- Monthly salary 8,500 - 10,000 PLN gross based on experience.
Interested? Send us your CV to [email protected] (email subject: Hive Mind Content and Community Manager application). We are waiting for applications until September 22.